Privacy Policy

Riptide San Juan is dedicated to insuring the privacy of our users and committed to privacy practices that are transparent and compliant.


Data you provide: We collect information that you the user provide via optional and voluntary submissions. These include, for example, signing up to receive  email updates, or to place your order online.

Automatically gathered data, including cookies and related technology: When you visit the, we may collect your browser type, and your Internet Protocol (IP) address. We do however anonymize that information as soon as possible. We also may use cookies to collect data about your interaction with our site, including referring webpages and pages visited on our site. Please see the Cookies & Related Technology section below for more information, including how to manage cookies and similar technologies.


We use the personal information we collect for the purposes described in this Privacy Policy.

Here are some examples of how we may use your information:

  • To send out confirmation of reservations
  • To send out communications via an email list, which may include: newsletters; announcements; publications; or events.
  • To administer, and improve our site. By reviewing anonymized analytical data, we can determine which areas of our sites users prefer or do not prefer based on traffic to those areas. This helps us continue to build a better service for you.


We may share your Personal Data within our organization, or with service providers who process it for us based on our instructions and for no other purpose. We do not share your Personal Data with any third party (including our service providers) for marketing purposes.

We may share your Personal Data with law enforcement, other government agencies or authorities, or third parties as required by applicable law.


You may at any time request access to, verify, limit the processing of, or where applicable, request the deletion of your Personal Data except that which we have an obligation to retain. We will respond to all legitimate requests within the required timeline.

SECURITY operates secure data networks protected by industry standard firewall and password protection systems. Our security and privacy policies are reviewed and enhanced as necessary and only authorized individuals have access to the information provided by our users.

We will store your Personal Data until it is no longer needed to fulfill the purpose(s) for which it was collected or as otherwise required by law.


A cookie is a small text file placed on your computer or mobile device by a web server when you visit a website. This file may include a unique identifier that distinguishes your device from other devices. Cookies are used for various reasons such as letting you efficiently navigate between webpages, retaining your preferences, and help to improve the user experience.


You do not need to have cookies enabled to browse our websites. If you would like to manage how cookies are provided through your browser, please use the following links to learn more:

Here are some additional ways to opt out of the way cookies are served for advertising purposes by visiting the Digital Advertising Alliance’s consumer choice page ( or the Network Advertising Initiative’s consumer choice page ( or the European Interactive Digital Advertising Alliance consumer choice page (

E-MAIL TRACKING AND WEB BEACONS may use e-mail tracking technologies to discover the effectiveness of e-mail campaigns. For example, our emails may use a “click-through URL” that links to a destination page on our site. We use this click-through data to help us understand if we are reaching our users effectively through our email campaigns. If you prefer not to be tracked in this way, please do not click on links in emails you receive from us.

When we send you emails, we may also include a web beacon to allow us to determine how many people are actually opening up our emails. Emails with web beacons send a single response back, and can be refused by disabling HTML images in your email program and/or selecting “text-only” emails in your user settings in the Travel San Juan email subscription service.


Our websites are not currently configured to respond to browser-based, Do Not Track requests or signals.


We use analytics services, such as Google Analytics, a third-party analytics service, to collect information about your use of our site. Google Analytics and other analytics services use cookies and similar technologies to collect information about the use of our site, and to report website trends to us without identifying individuals to us. We use this information to see the overall patterns of usage on our sites and to monitor and improve site performance. An opt out tool for Google Analytics is available here:


Some features on the website rely on third-party services that use cookies. These features may include, for example, social media integrations and sharing tools, embedded multi-media content from third-party sites, and other related technologies. These third-party cookies can be blocked by using the methods described above.


By using our site, you consent to the collection and use of your Personal Data as described in this Privacy Policy. If we decide to change our Privacy Policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

For privacy-related requests or comments, you can contact us by using our Contact Form.